Sometimes, you may encounter questions or issues or need assistance with our website builder. Do not worry because our specialists have your back! Here is how to contact them:

How to contact support using 'Need assistance?' button?

1. Log in to your Site.pro account;
2. Click the 'Need assistance?' button on the top-right side of the page;
3. Enter in the 'Title', select 'Category', and enter 'Description';
4. (OPTIONAL) Attach relevant files in the 'Attachments' section;
5. Click the green 'Send' button.

How to contact support using 'Support' page?

1. Log in to your Site.pro account;
2. Go to Support page by clicking 'Support' on the top of the page;
3. Click the red 'Create new Ticket' button to create a ticket;
4. Enter in the 'Title', select 'Category', and enter 'Description';
5. (OPTIONAL) Attach relevant files in the 'Attachments' section;
6. Click the green 'Send' button.

How to contact support if you cannot log in to your Site.pro account?

First, try resetting your password to recover access to your account.

If you are not able to recover access to your account, please get in touch with our team via email - our team will reach out with further instructions.